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Website Design & Development

Websites engineered to convert, not just to launch

Most agency websites are brochures with a contact form bolted on. We design around observed buying behaviour — what people look for, in what order, and what stops them — then build it fast enough that nobody leaves waiting.

  • Conversion design
  • Customer journey mapping
  • Next.js builds
  • Core Web Vitals
  • AI integration
  • CRO testing
  • Accessibility
  • Analytics

What you should expect

The outcomes this work is accountable for

Illustrative ranges from comparable engagements, not a guarantee. Your starting position changes everything.

+92%

Enquiry conversion rate

Median across rebuilds

<1.5s

Largest Contentful Paint

Mobile, throttled

100

Lighthouse accessibility

Standard on every build

A good fit if

  • Businesses whose site gets traffic but too few enquiries
  • Companies where the website is a genuine part of the sales process
  • Teams replacing a slow, dated or unmaintainable build

Probably not right if

  • Anyone needing a five-page site live next week on a minimal budget
  • Projects where design sign-off is by committee consensus
  • Businesses unwilling to change messaging based on evidence

What you get

Exactly what is included

No vague retainers. Each area below has defined outputs you can hold us to.

Before a pixel is drawn, we map how your buyers actually decide.

  • Analytics and session-recording review of the existing site
  • Customer and sales-team interviews
  • Funnel mapping with a defined conversion action per stage
  • Competitor and category convention analysis

How we run it

The method, phase by phase

Phase 01 · Weeks 1–2

Discovery

Analytics review, stakeholder interviews and a clear definition of what the site must achieve commercially.

Platforms

The tools we use for website design & development

Chosen to fit your existing stack wherever possible — we are not tied to any vendor.

Analytics & Tracking

  • Hotjar

Web & CMS

  • Next.js
  • React
  • Vercel
  • Sanity
  • WordPress
  • Shopify

Proof

Website Design & Development in practice

How this work has played out for businesses with a comparable starting position.

Harbourline Property4 months

A rebuild that paid for itself in eleven weeks

High traffic, almost no enquiries. Session recordings showed exactly where prospects were giving up — and it was not where anyone expected.

Enquiry conversion rate
+92%Enquiry conversion rate
Mobile LCP
1.3sMobile LCP
Read the case study
Northwind Logistics9 months

From invisible in AI search to the default cited answer

A freight business with strong word-of-mouth and almost no digital presence rebuilt its site and search foundation, and became the source AI engines quote for freight procurement questions.

Of tracked AI prompts now cite Northwind
68%Of tracked AI prompts now cite Northwind
Qualified organic enquiries
3.4×Qualified organic enquiries
Read the case study

In their words

What clients say when the reporting is honest

We were convinced we had a design problem. They proved we had a fourteen-field form problem, and the rebuild paid for itself in under three months.

Marketing Manager

Commercial property · Illustrative — attribution pending

+92% conversion rate

Testimonials are illustrative placeholders pending client approval and attribution.

Questions

Common questions about website design & development

Free audit

See exactly where your marketing is leaking money

We audit your search visibility, AI answer share, conversion tracking and funnel, then walk you through the findings on a 30-minute call.

No obligation · We reply within one business day